Credit Union National Association.Credit Union National Association, the trade association serving credit unions, has levy together this handy manual forward how to get effective action onward your consumer complaint. The 1985 edition gives tips forward how to write a complaint literal sense and suggests procedures to succeed to get the action your complaint deserves What's really valuable about the manual is its listing by dint of name of top executives of companies that make consumer outcomes or provide consumer services. It also lists state command offices established for consumer protection as well as state and local consumer organizations that may be able to help. "This directory confesss you how, when, and to whom you should complain," says Eleanor Anderson, editor of Everybody's Magazine which propose it together. "Most companies would pick to keep their customers happy from resolving complaints. "But first you have to reveal them something's wrong." The manual will help you run over 'em. COPYRIGHT 1985 AFL-CIO |
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